Great customer service doesn't grow on trees these days so when I come across a spectacular example of it I think everyone should know. Even better, their product is incredible and I think everyone who wears earrings should KNOW about them. Let me tell you all about it, I think I just might convince you to go shopping!
A month or so ago I decided to start working on feeling pretty again. As many of you know I have cancer and I'm struggling to lose weight so I can have surgery safely. I've been doing really well lately and am starting to feel so much better. That prompted me to put earrings on. I have a double piercing in each ear and when I added my peridot studs and another complimentary stud I was shocked to have them hurt mightily after only a couple hours. I took them out. The next morning after a little alcohol and cleaning of both ears and earrings I put them in again but they hurt. I realized that I wished I could wear them all day, everyday and at night so, like you do when you get your ears pierced, I could use alcohol everyday and force my body to heal. But alas I CANNOT sleep in earrings, the posts stick into my neck and hurt.
Black Onyx Prong Earrings | Crystal Clear Earrings |
I have slept in them for the last three weeks and they are wonderful. Now I have pretty ears, I feel much more feminine and my ear holes won't close over and get sore again. Since they were so great I decided to order my mother a pair and get some pearls for my aunt Mic. It's my aunt's birthday this month. What I didn't know is that Mic has two holes just like me! EEk. I didn't know that before putting in my order. I emailed customer service begging for help, could they stop the shipping process and amend my order?
YES, yes they could! In fact, I heard from the owners themselves. Nick and Christina changed my order and fixed it over the weekend, then shipped them to me. They only took about a week to get here. I decided to give mom and Mic their earrings today, after they arrived because they were all so gorgeous and I wanted them to enjoy them NOW. Mic was thrilled. You gotta love a company that goes above and beyond instead of just telling me to order again. Their amendment on my order saved me a bunch on shipping and I so appreciate their effort.
I got mom the largest crystal prong studs they have, they're 6mm and look perfect. I bought my aunt Mic the pearls and they're small crystal prong, just like my onyx ones but in clear crystal. When mom showed her the website she immediately loved the blue sapphire ones like my crystal ones, they have metal all the way around the stone. I'm in love with the peridot and they're on sale this August as they're August's birthstone. I'm pretty sure we'll order again sometime, maybe they'll have to go on my Christmas list.
Mom's: 6mm large Crystal Prong | Mic's: Pearl and Crystal Clear Prong |
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Glad you found these comfy earrings! And your painting is lovely.
ReplyDeleteHave fun with your new earrings, I never sleep in mine, and just wear those with hooks, as I find them most comfortable. Happy PPF, hugs, Valerie
ReplyDeleteGlad you found a comfy alternative!
ReplyDeleteWow, Jenn, I love the earring painting. But in addition to that I love that you told about the comfort earrings. My earring holes don't stay open or aligned very well. Sometimes I can get the post through the front but not be able to locate the back hole. A friend is having the same problem. I will tell her about these too.
ReplyDeleteWonderful sketch, Jenn! Great that you found the comfy earrings you can wear through the night too.
ReplyDeleteI have three holes in each ear and I always sleep with studs or sleepers in the top two holes because I don't change those much at all. The bottom hole is the only one where I remove the earrings at night because I tend to wear big hoops in them...LOVE hoops or gypsy-style earrings. To be honest, I've never had trouble with the posts on the studs digging into my skin/neck...must be one of the lucky ones.
I hope all is going well health-wise...cancer is so nasty. :(
Your painting is fabulous and they sound like they are a wonderful product... they must be thrilled with your review and the illustration!!! Awesome
ReplyDeleteOh Jenn, a significant post for so many reasons! First of all, I am so sorry to read about your cancer. My presence in the blogosphere has been so spotty that I missed your diagnosis. Oh I will pray for you on this journey.
ReplyDeleteAnother reason I love this post is the earrings. I am forever hunting for "sleepable" earrings. If I cannot sleep in them, I cannot have them. This post brings good news to my ears (no pun intended!)
And then, as an immigrant living in the USA, your thoughts from Matthew on immigrants comes as balm to a hurting soul. While I have been invited "in" as a stranger in the community where I live, I feel rather unwelcome listening to news. "Alien" takes on a whole new meaning some days - think green, ugly, weird, scary, dangerous. So anyway, I am always encouraged to find hearts and minds that don't see immigrants as such abstract beings, but as real people.
Hugs to you!!
What a gorgeous painting! Those earrings sound interesting, how great that you found them! I wear earrings everyday, but not only can I not sleep with having them on, I can't even wear them at home, nor any other jewellery, except the occasional special necklace. I can wear them all day, at work, or anywhere else, but the moment I get home, I have to take everything off.
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